Our barbecue has been misbehaving for quite a while. The other night, I turned it on to grill some salmon, but flames shot up out of the side of the kettle. I rushed out and turned off the propane, but decided I wouldn’t use it again until I had talked with Weber.
Once upon a time, Weber had terrific customer service. You called and whatever part you complained about, they just sent you a new one free of charge. Now you can’t get through to them at all, even though the robot says they are dedicated to all the fine citizens in their grilling community, but you can end up in an email loop where they keep asking you for your serial number.
So I turned to Dr. YouTube. I have no idea why people would spend time making a video to teach us arcane things like fixing a shoelace or making soup from Brussels sprouts or repairing a bbq, but, sure enough, I found an earnest Asian man from New Zealand who said the only thing I have to do is take a straight pin and make sure every hole in the burners is clear of gunk.
Easy for him to say. There are hundreds of holes and it’s a greasy job. But I did it, while sitting on a bucket under the avocado tree with a pail of soapy water. It worked!
We created honeycomb to make it easy for anyone to start using eco-friendly products.
If every household were to change nothing else about their habits except swapping their toilet tissue, we would save 27,000 trees per day. That feels pretty big, so we worked hard to make the softest sustainable tissue possible - without trees.
We offer our toilet tissue subscription as a simple way to help you commit to one eco-friendly habit. You're welcome to pause or adjust your frequency at any time - but we think you'll feel pretty good about the good you're doing.
